COMPUTER LABS

How to print to our lab inkjet printers from Adobe Photoshop

Setup your file as Portrait orientation with width no wider than the target printer's roll width. It is recommended that you study Printing Guidelines & Info and Known Error Conditions.

Go to the File menu and select Page Setup....

Click the Format for submenu: select the desired printer.

You need to create a Custom Paper Size. Click Paper Size: to reveal Manage Custom Sizes... and the Custom Page Sizes menu appears.

Click "+" to create a new Custom Page Size. Double-click on default "Untitled-1" and rename it. Enter Width and Height, but document width can not exceed roll width! Set four Printer Margins to 0 inches (adjust additional white space in advance: see "...Guidelines & Information")

Click OK and return to Page Setup and click on Paper Size menu again, scroll through submenu and select the custom size you made earlier.

While still in Page Setup, select Orientation: Portrait. Click OK to close Page Setup menu.

Go to the File menu and select Print.... In Print menu, your image displays the way it will print.

In Printer submenu, select the inkjet you want to use.

In the Color Handling menu, select No Color Management.

Click Print... to reveal the MacOS Print menu.

You are now ready to send a request for a print. NEVER click Preview: this will cause Apple Preview to print your document, which will not print correctly to the lab ink jets and the result is NOT eligible for credit.

Verify or select the Printer you want to use.

Login to release your job, select your job from the list, verify the price and that you are willing to pay the cost of that print job. Then click Print to send it to the printer or Cancel to cancel. You will not be charged until you release the print.

Print Balance Too Low

Your print balance must be greater than -$500.00. If your balance is lower than that you will not be able to print until you are billed for your outstanding balance.

Color Laser Printers Only: Unavailable Paper Size Requests will be Discarded

All lab laser printers offer Letter and Tabloid paper sizes only. Xerox Color Laser printers: if you specify anything else, such as A4, Legal, etc., your job will be rejected. Monochrome HP9000 Only: you can request Manual Feeds of other sizes of approved laser printing media, but you must use Tray1 (a flip-down chute entrance, located on the right side of the HP 9000 Monochrome laser printer). Never open paper cassettes or attempt to feed your media from any lower paper trays on any lab laser printer!

Inkjet Printers Only: Impossible Paper Size

Inkjet printers can't handle jobs in which both document dimensions are larger than the width of the paper roll. For example: the maximum width of the Epson 4800-Luster is 16 inches; if you try to send a 18”x25” print, the job will proceed, but will be cropped when it arrives at the inkjet printer (but you've already been charged). Check the roll width for each inkjet printer and adjust your size and document orientation accordingly. Always setup inkjet prints in Portrait orientation and your document width cannot exceed the printer's roll width.

Inkjet Printers Only: Too Many Pages

Inkjets will refuse any request for more than ONE page or copy. The inkjets are slow and the one-copy limit prevents a user from holding up a queue with a many sheets request. Large quantity inkjet printing should be directed to a local commercial printing service.

Inkjet Printers Only: Non-Alphanumeric Characters in File Name

Do not use special characters in file names. If the system detects a file name containing any of these characters:
! @ # $ % ^ & * + \ / | < > : “ ' ?
the offending job may be automatically deleted without charge (after the job is released at the release station.) This is due to a limitation of the Raster Image Processor (RIP) software that controls the inkjet printers. Do not name “Untitled”: using default names rather than unique titles makes troubleshooting and crediting difficult.

If You Think You Should Receive a Print Credit: Bring the Output to Room 314

Lab assistants cannot issue credit and are not allowed to accept your prints for possible credit. Read Art + Design Digital Printing - Procedures, Policies and Guidelines for important information about the School’s digital printing environment. If your request fails to print, consult with the HelpDesk assistant about what may be the cause of the failure.

Using MacOS X

At the Mac OS X login screen type:
Name: newuser
Password: art

If the web browser does not immediately appear, click the Safari (web browser) icon.

The Active Directory Password website will appear.

If you have successfully logged in before but you mistyped your password a few times and now you can't login at all, you probably locked your AD password. Click the "unlock ACCOUNT" link to unlock your Active Directory password.

If you need to change your password for any reason, click the "change PASSWORD" link.

Note: you will need to verify your identity by logging in with your netID (bluestem) password. If you have forgotten this password, you must either visit the CITES helpdesk for assistance or answer security questions to reset your netID password.

Follow the instructions on the next few pages to set your AD password. Memorize your new password!

When you are finished, go to the Apple menu and select Log Out newuser ...