COMPUTER LABS
Inkjet Lab (336B A+D) hours
Monday: 8:30am - 11:00pm
Tuesday: 8:30am - 11:00pm
Wednesday: 8:30am - 11:00pm
Thursday: 8:30am - 11:00pm
Friday: 8:30am - 4:00pm
Saturday: 1:00pm - 5:00pm
Sunday: 1:00pm - 11:00pm
Computer Labs (A+D Building rooms 308, 312, 336, 336A, 336C, 336D, and 336E)
Open 24 hours a day, 7 days a week on a trial basis.
Related Links
- Check Your Print Account: Check Balance, Print History, or Release Prints
Connecting from off-campus? You need the campus VPN to check your print account. - Set, Change, or Unlock Your Active Directory Password
- Contact Support
- CITES Exchange Email
- Illinois Gmail
- CITES Passwords Website
- Labnotes (only for A+D lab assistants)
Facilities fee
A student registered in one or more Art & Design course(s) requiring a facilities fee, will be assessed a $95 facility fee once each term. Students not enrolled in a course requiring a facilities fee may request access online.
Tutorials
- Printing from Adobe Photoshop CS5 to Epson Inkjet Printers
- Printing from Adobe Acrobat to Epson Inkjet Printers
- How to Convert Adobe InDesign/Illustrator Files to PDF for Inkjet Printing
- Printing to Laser and Solid Ink Printers
- Releasing Prints from Papercut
- Film Scanning with the Imacon
- Film Scanning with the Nikon 4000
- Film Scanning with the Nikon 8000
Known Error Conditions
- Print Balance Too Low
- Your print balance must be greater than -$500.00. If your balance is lower than that you will not be able to print until you are billed for your outstanding balance.
- All lab laser printers offer Letter and Tabloid paper sizes only. Xerox Color Laser printers: if you specify anything else, such as A4, Legal, etc., your job will be rejected. Monochrome Xerox 5550DT Only: you can request Manual Feeds of other sizes of approved laser printing media, but you must use Tray1 (a flip-down chute entrance, located on the right side of the Xerox 5550DT Monochrome laser printer). Never open paper cassettes or attempt to feed your media from any lower paper trays on any lab laser printer!
- Inkjet Printers Only: Impossible Paper Size
- Inkjet printers can't handle jobs in which both document dimensions are larger than the width of the paper roll. For example: the maximum width of the Epson 4900-Luster is 16 inches; if you try to send a 18”x25” print, the job will proceed, but will be cropped when it arrives at the inkjet printer (but you've already been charged). Check the roll width for each inkjet printer and adjust your size and document orientation accordingly. Always setup inkjet prints in Portrait orientation and your document width cannot exceed the printer's roll width.
- Inkjet Printers Only: Too Many Pages
- Inkjets will refuse any request for more than ONE page or copy. The inkjets are slow and the one-copy limit prevents a user from holding up a queue with a many sheets request. Large quantity inkjet printing should be directed to a local commercial printing service.
- Inkjet Printers Only: Non-Alphanumeric Characters in File Name
- Do not use special characters in file names. If the system detects a file name containing any of these characters:
! @ # $ % ^ & * + \ / | < > : “ ' ?
the offending job may be automatically deleted without charge (after the job is released from Papercut.) This is due to a limitation of the Raster Image Processor (RIP) software that controls the inkjet printers. Do not name “Untitled”: using default names rather than unique titles makes troubleshooting and crediting difficult. - If You Think You Should Receive a Print Credit: Bring the Output to Room 314
- Lab assistants cannot issue credit and are not allowed to accept your prints for possible credit. Read Art + Design Digital Printing - Procedures, Policies and Guidelines for important information about the School’s digital printing environment. If your request fails to print, consult with the HelpDesk assistant about what may be the cause of the failure.
Connecting to art-file
Art + Design supplies the Art-File server for use by registered students, faculty, and staff. The server is accessible from any location in the University of Illinois at Urbana-Champaign domain. Remote (off-campus) access is available for any operating system.
- Course Folders: 10GB
In addition, all users have access to the public SCRATCH folder (2GB limit) for temporary storage or file sharing.
How do I login to Art-file?
Get on the campus VPN
No matter which operating system you are using, you must first login to the VPN which will make you a part of the campus network. If you are on-campus but connecting wirelessly, you should also login to the VPN.
Then follow the directions for your operating system:
Using MacOS X
- Copy the following URL by selecting it and pressing Command-C:
smb://file.art.illinois.edu/Data - In the Finder, select the Go menu and then select Connect to Server.... Paste the URL above into the top line of the Connect to Server window by pressing Command-V.
- Optionally, you may click the + symbol if you would like to add server this to your Favorites list.
- Press Connect and you'll be prompted to enter your netID and your Active Directory/CITES password. Login and click OK. If you do not have an Active Directory/CITES password, or you need to reset your password, visit the password reset webpage.
- The "Data" volume will show up on the desktop. Select the Data volume.
- If you are a student or an instructor: select "COURSES" and then your folder named after your course.
If you are faculty or staff: select "STAFF" and then your folder named after your netID. - To log out, drag the Data icon to the trash can in the Dock or click the eject icon next to the server on the left side of the Finder window.
Using Microsoft Windows
- Double-click the "Computer" icon on the desktop.
- Type in
\\art-file.ad.uiuc.edu\Data\and hit enter. - When prompted, supply your AD credentials: your login name should be "uiuc\" followed by your netID. Your password is your AD password. If you do not have an Active Directory password, or you need to reset your password, visit the password reset webpage.
- To log off, double-click the Computer icon on the desktop, right-click on the icon for the network drive you added, and select "Disconnect".

